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PC users more vulnerable despite growing scams: survey
WASHINGTON (AFP) - Nearly one of four US Internet users are targeted in "phishing" schemes aimed at stealing personal or financial information, and many fall victim to the scams, a survey showed.
The second annual Online Safety Study conducted by America Online and the National Cyber Security Alliance also found more than two-thirds of consumers who received such scam e-mails believed they were from legitimate companies, putting them at high risk.
The survey found 18 percent of those surveyed said a friend or family member had already fallen victim to an online identity theft scam.
And only 42 percent were familiar with the term "phishing," which refers to e-mails appearing to come from legitimate firms like banks or credit card companies seeking personal information like credit card numbers or passwords.
Yet, despite these findings, the large majority of users (83 percent) believed that they were safe from online threats.
"There is a major perception gap: Even though most consumers think they are protected, this study shows the opposite," said Ron Teixeira, executive director, National Cyber Security Alliance.
"Far too many people still lack the three fundamental protections they need to stay safe online -- current anti-virus software, spyware protection, and a secure firewall."
The study found that 81 percent of home PCs lack at least one of the three key protections. More than half of the participants either had no anti-virus protection or had not updated it within the last week; 44 percent did not have a properly-configured firewall; and 38 percent lacked spyware protection.
The study suggested PC users have lax security even though 74 percent use their computers for sensitive transactions such as banking, stock trading, or reviewing personal medical information, and two-thirds keep sensitive information on their home computers like personal correspondence, resumes or professional records.
"Phishers are getting better at tricking consumers into revealing their bank account and financial information, and most Americans can't tell the difference between real e-mails and the growing flood of scams that lead to fraud and identity theft," said Tatiana Platt, chief trust officer for AOL.
"Consumers need to be aware of the risk, and they need to use critical protections like anti-virus software, spyware protection, and a firewall to help protect them from online threats."
The study is described as the largest of its kind, and included sending technical experts into hundreds of homes to examine personal computers for known security risks and threats.
The study also looked at the growing use of wireless networks -- used by 26 percent of US homes -- and found nearly half failed to encrypt their connection, a safety precaution needed to protect against intruders.
12/07/2005 14:27
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